Orders are final—no cancellations once placed. We do not do refunds. Once you have any concern, alert us immediately and our team will be ready to assist.
Payment must be made only through the website link/PayBill. Do not use Till numbers.
We are not liable for delays caused by customs, logistics, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details.
Warehouse Collection & Storage
Once your products arrive at our warehouse, you have a grace period of seven (7) days to collect them.
If the goods are not collected within that grace period, a storage fee will begin to apply. The storage fee amount will be determined by Wakimani One Franchise.